Pathetic Service from Private Bank

<p>This morning I purchased R1.000,00 pre-paid electricity using ABSA's internet banking. I received no token. I called ABSA's Private Banking help line, only to be transferred multiple times to various departments, all of which could not assist me. Finally I was put through to someone who gave me another number to call, and that number does not work. I tried again, and called the Private Bank help line. Same result - multiple transfers only to be told that nobody can help me. So ABSA - WHERE DID MY R1.000,00 GO????? </p>