PATHETIC SERVICE FROM LUCIENNE MALATJI@ ABSA HOMELOANS

<p>I have app**** for a homeloan and Lucienne Malatji contacted me on Wednesday Morning requiring documents. She sent me an email to which I rep**** on Thursday morning. I never received a reply from her. I then tried to email the documents to her but it was returned undelivered.I then phoned Absa`s contact centre and the consultant that took my call assured me that someone else would take over my apllication and deal with it. The promised call never happened. This morning I received an email from Lucienne informing me that my application was withdrawn as she received any supporting documents. </p> <p> </p> <p>Now, please ,tel me if this is service?I have been an Absa client since the beginning and find this really pathetic.</p> <p> </p> <p>I am going to do what I should have from the start,apply with every other finacial institution available.</p> <p> </p>