1 reviews | Active since Dec 2017
Pathetic Service from Front desk staff to the useless consultants
ABSA BANK KILLANEY PARKTOWN PATHETIC. Firstly, the lady at the front desk who wasn't even there, she honestly should not be working with clients especially face to face, she is extremely rude, upon her guiding us where to go for a card replacement, get there and there's a queue. So obviously I'm on lunch so naturally I asked which way is this queue moving due to myself being on lunch , nevermind the fact that I wasn't speaking to her she decided to scream at me pointing a chair and the more I'm trying to tell her what I'm asking the more she shouts. Then the consultant that's meant to help me after helping the lady before me she takes her sweet time folding a paper then 7 minutes later starts typing with 1 finger. As if that's not enough another client comes and she tells him to have a seat to assist. Whilst I'm waiting long story short I obviously spoke up she replaces my card tells me to insert it on first use. So I try the ATM just to find the card isn't working. She happened to be helping someone at the ATM and I call her and she asks me did I block my account yet she was in my account now. Then she still says I only seen the card block led so then why the hell you asking me did I block my account. Then has the audacity to ask me to come back so after wasting an hour plus of my time for absolutely nothing I must still come back. USELESS ABSOLUTELY USELESS!!! SO BOTTOM LINE I'M STILL *****ED. THAT'S THE SERVICE FROM ABSA KILLARNEY.
As per case C-***2 the above is noted and will be dealt with.
As per case C-***2 the above is noted and will be dealt with.
