Pathetic Service from Business Banker at ABSA Oakdene

I have been attempting to get assistance on a newly opened business account. I am being forced to deal with Tebogo from the Oakdene branch in The Glen Shopping Centre as I am told that he is the only person that can assist. Sounds absolutely ridiculous.

He was allegedly off ill for a few days last week, and I have been calling all week now, trying to get hold of him. Constantly being told that he is busy but my call is never returned, when I leave contact details with the switchboard operator. I was given his manager's contact number today which just rings and is never answered. The Call Centre said that they can't assist and that I have to speak to my banker, whom is non existent, reads my text messages as i am asking for alternate options, but has a complete disregard to respond.

Is this level of service perhaps why we will always be labelled as a 3rd world country? Been a client of Absa's for 30 years and it is shocking to see what they have turned out to become.

I should've gone to FNB when most people told me to open an account there instead.