TT
Tshepang T
1 reviews | Active since Jun 2015
03 Apr 2024, 08:46
Pathetic service from Activate by ABSA
Hi all, I called ABSA insurance 3 months back to cancel my car insurance with them but they said how they work is, l log a call and they call me. l did that and l am yet to receive a call from them, l decided to block their debit orders now they change amounts. This is pathetic service from these vultures. I also mailed Desiree Brown and their admin mail account but no response.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
03 Apr 2024, 12:21Dear Tshepang
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply03 Apr 2024, 12:21
Official
Dear Tshepang
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Vanessa Crowe
Group Customer Care