Pathetic service from Absa’s BAcard division. Shut this section down!!!

<p>I called British Airways Credit Card (BACard) towards the end of November asking them why I am not receiving my benefits upon reaching my R200k spend. BACard then said I must phone BA Exec Club but BA Exec Club referred me back to BACard saying they must indicate proof of spending for them to load my companion voucher on my account … ok … A couple of days later I email BACard and received ***. The emailed promised feedback in 24 hours but that came and went … Some days later I received a response from Dineo from BACard asking for verification and subsequently I was informed that my concerns were sent to the relevant department. Still waiting … no feedback!!. I called today and spoke to MAPASEKA who claims they do not work with these reference numbers (#683266), I asked to speak to a supervisor and she verified me (verification AGAIN!!) and she puts me on hold for 30min!!! doing heaven knows what! I then gave up. So tired of BACard and their pathetic service !!! Arrghh</p>