JT
Jerry T

1 reviews | Active since Dec 2015

06 Oct 2023, 11:36

PATHETIC SERVICE FROM ABSA PRIVATE BANKING. ANNOYED!!!

I AM A PRIVATE BANK CLIENT, MUSLIM MAN WHO IS NOT AUTHORISED TO TAKE LIFE COVER DUE TO MY RELIGION. SO TODAY 6 OCTOBER 2023, I WAKE UP TO FIND A DEBT ORDER FOR ALMOST R800 TAKEN OFF MY ACCOUNT FOR SOME BETTERLIFE BPP*** COVER. WHEN I CALL MY PRIVATE BANKER I AM TOLD THIS DEBIT ORDER CANNOT BE REVERSED, WHAT THE HELL!!! FIRSTLY, I DID NOT AUTHORISE THIS AND SECONDLY HOW DID MY BANKER NOT PICK THIS UP AND BLOCK SUCH FROM HAPPENING AS THERE IS ALWAYS DEBICHECK BEFORE DEBITS ARE DECLINED OR AUTHORISED FROM MY ACCOUNT, WHY NOW THERE IS NO DEBICHECK IN PLACE AND MY BANKER IS GIVING ME THE RUNAROUND AS A PRIVATE CLIENTS ACCOUNT HOLDER?? WHAT IS THE PURPOSE OF A PRIVATE BANKER IF THEY CANNOT BLOCK SUCH FROM HAPPENING TO PEOPLES ACCOUNTS??? THRIDLY I AM TOO BUSY OF A PERSON TO BE RUNNING UP AND DOWN TO A BRANCH, I AM NOT SITTING TWIDDLING MY THUMBS, I HAVE A BUSINESS TO RUN, I AM NOT SITTING GUARDING FLIES HERE, DO YOUR JOB AS YOU ARE BEING PAID FOR IT!!!

I WANT THIS SORTED OUT BY CLOSE OF BUSINESS TODAY BY THESE PRIVATE BANKERS AND BLOCK ALL UNAUTHORIZED TRANSACTIONS FROM MY ACCOUNT BY COB TODAY, IF NOT, I AM TAKING MY BUSINESS ELSEWHERE TO A MORE COMPETITIVE AND REPUTABLE BANK THAT CAN LOOK AFTER MY INTERESTS AND SAFEGUARD MY ACCOUNT FROM THIS *****!!!

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