Pathetic Service from Absa Life (Funeral Cover)

I am utterly disappointed in Absa Life... I have since been an Absa client in 2016... January 2022 I successfully claimed from my Funeral Cover with Absa and was able to bury my mother with dignity. On the 24th January I app**** to cover my brother, the first premium was paid on the 21st February. Since than no premium has been paid late... My brother passed away on the 7the August... My claim was denied as they claim the deceased passed within the 6months waiting period...

6 months worth of premium payments were paid from 21 February 2022 - 21 July 2022... Nothing in the bank recording stipulated that 7th month pawn should be recieved... Absa is decieving clients with their 6 month waiting period ..

I would advice anyone who has products with Absa Life or any other products to switch banks immediately... Absa took me for a ride... I was supposed to be burying my brother in a dignified way tomorrow but Absa let me down...

Claim ***

Absa please pay me my claim amount or return my premiums as soon as yesterday...

Your service is utter disgust and will make sure my entire family switch all their Absa products to better bank as soon as Monday...

South Africans do not take up any ABSA PRODUCTS!!!!!!!! You have been warned !!!!!