RP
Ravin P

1 reviews | Active since Jun 2020

13 Nov 2023, 09:38

Pathetic service from Absa HOC claims.

I lodged my first claim after 8 years with absa insurance. After 2 weeks, nothing has happened. I tried to find a resolution, but Nathan from their call center says it will take another 7 days. Pathetic service from Absa and their Managers who never get back to you.

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Replies (2)
RP
Ravin P's update13 Nov 2023, 14:50
Reviewer Update
Do not bother. I have made up my mind and already have quotes from other companies to take over the insurance. I rather pay more than deal with ABSA's pathetic service.
RP
Ravin P's update13 Nov 2023, 19:49
Reviewer Update
Please forward me your exact procedure and correct contact numbers to cancel my insurance with you. I have been trying to do so today but your call center agents are atrociously ***********. The are forever putting one through to the wrong department.
I am absolutely astounded by their level of incompetence.