TC
Tracy C
1 reviews | Active since Jul 2016
20 Apr 2023, 11:44
PATHETIC SERVICE FROM ABSA
It has taken 4 days to open a savings account and it will stretch to 5 days I'm sure. Absa have also refused to pay my mom's estate into capitec forcing me to open a savings account. Pathetic service all round.
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Absa's replyOfficial
20 Apr 2023, 11:52Dear Tracy Ceronio
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareRezona Louw
Absa's reply20 Apr 2023, 11:52
Official
Dear Tracy Ceronio
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareRezona Louw