Pathetic service from ABSA

i am very disgusted by Absa at this point. i had problems from the day i decided to change from CAPITEC to ABSA and they are too quick to shift the blame to someone else.

i have transactions on my account that were not supposed to have gone through. i spoke to their agents this morning who were absolutely useless , she kept me on the line for a nice 29 minutes without a solution.

They just ****** me off R570 that i deposited this morning and no one has an answer on where that money went to. i regret ever changing my bank to ABSA. i only changed because someone told me its the best bank but its been nothing but a nightmare and their agents are useless at customer service , she kept me on the line and never came back after telling me about transactions that happened early this month not the one Im querying about.

absolutely useless and now i have to wait for a full month to change my bank details at work.

someone needs to call me back because i need that money back , i was supposed to book a ticket for my sister. i need it back.