pathetic service from Absa

I app**** for a limit increase because I could have only made payment for an item i required via credit card.<br> Had i know what a night mare it would have been i would have done a bank transfer into my account which would have been quicker. As a platinum member we are paying the crazy fees but treated the same **** way everyone else is treated.<br> I have called the 086 number on many occasions from work and my cellphone which Absa will not being paying for...each time i was on hold for over 10 minutes just to soeak to an agent. Totally ridiucous.<br> I was told the limit increase would take 2 to 3 days but it has now been one week . Pathetic service and I will definately be changing banks !!