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Palesa M
1 reviews | Active since Jul 2011
26 May 2020, 15:04
Pathetic Service from Absa
I have been trying for second day now to get a mere statement from Absa, I called their pathetic call centre and was told that my cell number is not verified after I changed it at the Sandton Branch, the useless branch even told me that they could not give me MY statements which I am not gettinf via post. Oh they are so pathetic that they do not even respond to their twitter account, really the bottom of the barrel, I will not be taking any further products with absa and I am going to ask my family and friends to do the same!!!
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Replies (1)Absa's replyOfficial
26 May 2020, 15:43Dear Palesa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply26 May 2020, 15:43
Official
Dear Palesa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
