PATHETIC SERVICE

I visited the East Rand Mall ABSA Branch to open a STUDENT ACCOUNT, only to find out at the end of the month that the consultant who had assisted with the opening of the account, opened a CHEQUE SAVINGS account instead of a student account. I was charged bank fees for a cheque account instead of a student account. I AM A STUDENT after all and i was charged a large amount for bank charges for the cheque account which is absolutely ridiculous. I have a student debit card yet they have registered me for a cheque account. The customer services is pathetic. The consultant did not even provide me with the correct information. I was charged a large amount for different bank fees including a large amount for opening the account. ABSA IS PATHETIC. Being a student who does not receive a monthly income and having to pay all these charges is absurd. I WOULD RATHER CHANGE BANKS because ABSA's staff are *********** in their jobs and should be sent for proper training as this is an inconvenience to phone and go back and forth between different consultants. I WANT A REFUND ! My signed paper work shows "STUDENT ACCOUNT" however I AM REGISTERED AS A CHEQUE ACCOUNT banker. I want this rectified immediately !