Pathetic Service by Absa Activate

Absa Activate is THE most useless insurance you can select. I bought a car in March until today their tracker partner Glasfit has not fitted the telematics device saying they have not received stock from their headiffice, in Jhb when I took it up with Absa Ii wad told that Glasfit has advised they tried contacting me but I was not answering yet I have not received calls from. them but being the useless Absa activate they question the customers credibility than Glasfit.

I bought another vehicle in June and the telematica was only fitted third week of July because the car was in Jhb but the device was only fitted 4 weeks later

When you take out insurance I was told the price includes the device but you are paying for something that was not even fitted and if you don't query with absa they won't bother to advise Glasfit. On both purchases I had to follow up with Mimi from Absa on the telematica as they don't tell you about this only when you question them that you want to take your own tracker ypu are told about the telepathic.

My premiums increased even though I got these cars for 4 and 1 month consecutively and no cash back rewards until the telematics has been fitted

I questioned if anything happens to the car will Absa be held responsible ..no answer.

I have had this insurance that covers my cars and household from 2018 and this year when I put a claim because of the heavy rains and loadhsedding they were declined.

I am shopping around for better insurance.