Pathetic Service !!!!!!!

Frustrating to say the least !!! I have been with Absa for close to 15 years and it just seems that nothing ever works. I have been in the Branch many times to fix my banking app and it would work for maybe a day or two and then I am locked out again. I am unable to do many payments hassle free. I have moved my rewards over to my cheque account more than 2 years ago however it shows I have 0 rand rewards which is impossible when I checked at ATM this morning which means this was never changed. I have made many calls for assistance and they refer me to the website or whatsapp line after I spend all my airtime calling them and the whatsapp line has had a technical issue for the past 2 months.

Utterly disapointed in the service and will definitely be moving banks !!