MC
Monita C
1 reviews | Active since Mar 2013
04 Nov 2020, 07:07
Pathetic service
ABSA FORD CREDIT need to sort out their records which is related to pathetic service. At the credit bureau ABSA's records are showing I am paying 2 cars when I am not. Update your records and send me my vehicle documentation I started financially with you in 2014 when I purchased a car and Send me all the relevant documentation and statements which I am supposed to receive monthly via email and I am not.
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Absa's replyOfficial
04 Nov 2020, 10:44Dear Monita Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply04 Nov 2020, 10:44
Official
Dear Monita Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care