S.
SimoneNiss .....

1 reviews | Active since Apr 2014

11 Feb 2020, 10:40

Pathetic service

I went to Absa in Trade Route Mall the receptionist Melanie she isn't customer orientated at all I greeted her she just stared at me until I asked her how she's doing, her response was so pathetic I even walked out of the bank. With so many competitors around her she should do her best to retain her customers not chase them away with her attitude of cause we'll take our business somewhere else where customers are treated fairly and respectfully. She is suppose to be the friendliest seeing shes the receptionist. I'll never go back to that branch!

0
Replies (1)
Absa
Absa's reply11 Feb 2020, 11:25
Official
Dear SimoneNiss, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour .  I look forward to being of service to you   Daphne Le Grange