Pathetic service at ABSA Primrose Branch

ABSA Primrose branch is the worst bank I have ever encountered. Not only are they ineffecient, they do not care about their customers or the customers wellfare. I visited the branch on the 28 January 2020 to cancel a stop order, it took the consultant 1 hour to complete this action, during this time he answered personal calls on the company phone, made me repeat my information serveral times and kept making mistakes. One month later the cancelled stop order went out again, went back to the branch and then dealth with the unconcerned branch manager. Her response to me was " Can you not go to the stop account holders bank and get your money back?" WHAT AM I PAYING BANK CHARGES FOR WHEN CLEARLY ABSA CANNOT PROVIDE A SERVICE. The bank messes up and the customers are to pay the price. The efficient consultant gets off scot free when I am out of pocket this month. THIS BRANCH SHOULD SHUT DOWN AS THEY ARE PATHETIC AT THEIR JOBS.

HIGHLY DISAPPOINTED EX-CUSTOMER. Next step is the ombudsman.............