PATHETIC SERVICE AT ABSA LONGBEACH MALL

If you are thinking of opening a bank account for a minor, do yourself a favour and do not go to the ABSA, Long beach Branch in Noordhoek on a Saturday morning. One would think that any bank will go out of their way to open bank accounts to get new business. Not this ABSA. They only had one consultant who can deal with opening of bank accounts past Saturday and the specific person went out of her way not to be helpful. I totally understand FICA requirements, but the specific person clearly wanted to proof a point despite me having all the required documentation and being a client of ABSA for almost 30 years. The big issue being insufficient proof of address, while ABSA sent me my credit card statements to my address for the past 15 odd years. Now how is that for logic. When asked about an affidavit which the same bank found acceptable as proof of address the response by this "helpful" consultant was only the bank manager can do affidavits and he/she is not in today. An experience which should have been an enjoyable one for a young boy was turned into a very unpleasant one by this ABSA consultant. Congratulations to you mam you were successful in upholding your bank's policy!!