Pathetic service at ABSA Ben Swart in Pta

I went to ABSA this morning (23 March 2016) to withdraw money from my Flexi Reserve Bond Account. To be able to do this I had to report to customer services counter where only 2 people was available to assist. After standing in a queue for an half an hour I was assisted. <br> <br> The next step was to report to the tellers counter. When arriving at the tellers counter, only two tellers out of 4 were available to assist. One teller was busy with a large amount of money being paid in as there was no bulk teller available. After standing 40 minutes in the queue we were informed by the teller that there is an error with the bond system and maybe later today or tomorrow the transaction will be processed.<br> <br> When complaining on the limited number of tellers available we were informed that the other two tellers is busy counting money for a cash transfer and will only be back at 12 o'clock.<br> <br> Thus after spending more than an hour at the bank standing in queues I have nothing to show for it!! It is just pathetic!!