PATHETIC SERVICE AT ABSA

my parents had opened a Trust Account in 2001, since the account was opened and monies were deposited into the account my parents have not received any information about the account.

They have visited the ABSA branch in Chatsworth on multiple occasions and spent hours with ABSA consultants. They have sent over 200 emails to ABSA.

ABSA constantly requests the same documents from them and then stops responding to them. This is truly pathetic