EK
Eusjania K

1 reviews | Active since Feb 2013

11 Jan 2017, 14:37

Pathetic service and Refusal of closure letters

<p>I cannot believe how disgusting Absa Credit Card division has been! Paid up account and they cannot even get it right to sned a clsoure letter to prove your account is closed. Further they keep sending you from pillar to post...with total disregard for the emotional stress a client is going through! This is why it comes to a point where people should approach the Ombusdman for unfair treatment!</p> <p> </p> <p>Today, tomorrow, together forever MY ASS!</p>

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Replies (1)
Absa
Absa's reply12 Jan 2017, 09:19
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd