PATHETIC SERVICE

I lodged a claim on 19 September 2019 and have had to follow up on a daily basis to get any answer - would be okay if they would answer their calls instead of having an answering machine and music for 45 minutes. The consultant assigned to me was a Neresha Folly who I still have to have to hear from and every time I do get through they tell me that my claim still has to go to the technical committee for evaluation. I am at wits end - else I would not be posting of Hello Peter - maybe someone at ABSA will see this and ensure that I get the service I am paying for. Oh and by the way - weeks prior to this claim my preuim went up and this happened overnight - no problem.