Pathetic Service Absa Tableview

Due to poor service and lack of interest from Absa ; after years my portfolio sitting them this year I moved my accounts . The intention was communicated with one of their consultants at Tableview Branch. She informed I needed to put in 31 days notice for the closure if the accounts; which meant from 8th August I can close it. Mid August I went to close the accounts I could only do 2 because on the checque account there were 2 transactions that had not cleared from May. I have been walking been to the branch numerous times to ask them if 7months letter this sum of R320 from their system appears not have cleared what do they want me to do. The consulted has left the branch, seemingly the branch manager has no interest yet I’m still liable for the R199 per month management fee. I’m beyond being upset with Absa; for such a big bank with huge brand one would think there are systems in place for such. On my side all transactions and monies went through, I have offered to give them the R320 which I feel ABSA is holding me HOSTAGE for!!