1 reviews | Active since May 2012
Pathetic Service-Absa Bank Homeloans Department
<p>I recently contacted the Absa Homeloans department to confirm why bond installment date changed from the 25th of every month to the 1st without my knowledge and consent. With interest being capitalized on daily and therefore there was an additional 6 days of interest capitalized on my bond account for January.</p> <p> </p> <p>I logged the complaint/dispute over almost 2 weeks ago and I was informed that I will receive a response within 2 working days but this has failed to materialize.</p> <p> </p> <p>Totally pathetic and unethcial service displayed by Absa. </p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
To whom it may concern,
You should have my details as I have included the reference number on my initial complaint. I am not willing to place sensitive information regarding my bond over a public platform.
To whom it may concern,
You should have my details as I have included the reference number on my initial complaint. I am not willing to place sensitive information regarding my bond over a public platform.