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Cherie L

1 reviews | Active since Apr 2020

07 May 2020, 08:19

PATHETIC SERVICE

After I have waited more than a week for money to be paid back to my account this person has this story and another person has this story and the only time you get a response out of this people is when you give them a bad service rating on Hello Peter. I am tired of Absa if this is how you people operate come and fetch your car!!!!!! Call after call gets cut while I am holding on and the lady by the name of Daphne does not even bother to respond to my emails her phone does not ring through. PATHETIC SERVICE!!!! IF MY MONEY IS NOT BACK IN MY ACCOUNT TODAY YOU COME AND FETCH YOUR CAR!!!!!!!

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Replies (1)
Absa
Absa's reply07 May 2020, 09:12
Official
Dear Cherie Lee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .   Kind regards,Rezona Louw Group Customer Care