MK
Martin K
1 reviews | Active since Feb 2018
11 May 2023, 12:42
Pathetic service
Sit for 30 min and the client serviceanages to assist 1 person... with 15 clients waiting to be sssisted... and that to correct something on my card whoch should have been done in the beginning which i asked for
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Absa's replyOfficial
11 May 2023, 13:00Dear Martin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Pravesh Bejay Absa Bank Group Customer Care
Absa's reply11 May 2023, 13:00
Official
Dear Martin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Pravesh Bejay Absa Bank Group Customer Care