Pathetic service

I have sign up last year my tracker was installed my car you cant even see on the app.been call Absa Activate since last year.no response.you leave a message on the app funny turn around time is 48hours,they dont even bother to get back to you.

2days ago i try talking to a manager.no one was available they took my details for the manager to give me a call back still nothing.

Everytime i call in than we'll escalate the problem well this problem are being escalate since last year.im wasting my airtime when calling in.they dont reply to emails and when u log a query on the app