MD
Masiza D
1 reviews | Active since Jul 2019
18 Jun 2021, 15:39
Pathetic Service
Service from Absa Trust is pathetic, do yourself and your loved ones a favor and dont draw up your will with them.
To date we are still battling with my late Mother's Estate and she passed on in 2016 .Its being back and forth.What makes it works is the ignoring of emails.You would send emails requesting for feedback, you should count yourself lucky if you get a response.
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Absa's replyOfficial
21 Jun 2021, 08:25Dear Masiza Dlamini Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care
Absa's reply21 Jun 2021, 08:25
Official
Dear Masiza Dlamini Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care