PATHETIC SERVICE

Hi

I am very disappointed in the pathetic service I am receiving continuously from ABSA and now is definitely the time to add you guys on Hello Peter.

Firstly, when opening up my account, I had a very bad experience to a point where I literally had to beg for you to sort it out as my salary was to be paid in the account.

Now I app**** for a loan where I was pre-approved for R70k and was told that someone will contact me, no one has ever since, and all documents have been sent as requested.

Trying to get through to someone at ABSA is worse that calling one of the government departments, which is so sad as this is a private company that deals with people’s money.

I have laid a complaint before, and a consultant contacted me and apologized but what’s the use apologizing when the service remains the same?

I know for a fact that I am not the only person complaining about your service and many people are closing their accounts due to the service.

It is truly sad. Your consultants act as though they are doing us a favour.

Kind Regards