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Alwyn van der Walt
1 reviews | Active since Apr 2012
17 May 2021, 12:33
Pathetic service
Can you believe I can not change my email address with a phone call? No wonder ABSA is voted the worst bank in SA!!!!
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Replies (2)
Absa's replyOfficial
17 May 2021, 13:56Dear Alwyn, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply17 May 2021, 13:56
Official
Dear Alwyn, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
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Alwyn van der Walt's updateReviewer Update
19 May 2021, 13:21Thank you Daphne for assisting me. My email has been changed.
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Alwyn van der Walt's update19 May 2021, 13:21
Reviewer Update
Thank you Daphne for assisting me. My email has been changed.