Pathetic Service

I have a Private Banker. Should I say I HAD a private banker. Absa does not notify us that our Private banker has left/retrenched etc. I email my banker, emails come back. I eventually call her number, to get a voice note saying she no longer works for Absa. Call the branch they eventually after whoi knows how many minutes come back to say a new banker has been appointed. He oe she has not let us know that they are our new banker. I'm tired of toyal incompetency. It's what ive been saying for a long time. We are just numbers. Absa cares absolutely nothing for it's clients. Time to move and find a bank where they take an interest in you. Please do not apologise. i'm sick of your useless apologies. And I don't need to speak to this new banker, as they obviously ae not interested in us, or would havenotified us they were the new private banker. The investment i needed help with today, will be moved to another Investor......