Pathetic service !!!!

<p>On the 21-10-2016 I noticed a ********** transaction on my credit card. I immediately phoned Absa & cancelled the card. I was promised a new card within 5 to 7 days. Five weeks later I am still waiting !! I have phoned the card division, who were no use at all, only told me my card was in a place the agent could not pronounce, eventually finding out, after being put on hold for ten minutes, this place was near Nelspruit !! I live in Witbank which is 250 km from there. the agent promised to call me back later, but this never happened. I then contacted the ACTION line, but what a waste of time. They said my card would be couriered to my home address on 22-11 2016, but again this never happened. I have e-mailed them twice since then, but had no response. Time to change banks I think !!</p>