RK
Riaan K

1 reviews | Active since Sept 2016

10 Oct 2016, 08:52

Pathetic service

<p>I have a gate motor that is about 15 years old, it packed up about two weeks ago, so I phoned ABSA home insurance to lodge a claim, it took 4 days for someone to come out, they sent their report to ABSA, after zero correspondence from ABSA's side I decided to phone them today, they told me my gate motor is old and it is a result of wear and tear that it packed up and they don't cover that. Please everybody if you can stay far away from ABSA home owner insurance, their service is beyond disgusting and pathetic!!!!!</p>

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Replies (1)
Absa
Absa's reply10 Oct 2016, 13:58
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd