BM
Bongeka M

1 reviews | Active since Aug 2016

01 Aug 2016, 16:32

Pathetic service

<p>I have just changed my banking to Absa and I must admit that right now I feel that I have made the biggest mistake of my life. Last week on the 27/07/2016 I got embarrassed as I swiped my card and it got declined to realize it was Fica. No one ever phoned me and I my account is new I have just opened it. I had to submit the details and today I made a withdrawal to realized that I cannot. I cannot load my electricity with my as big as Absa claim to be which I phoned to be told that they aren't registered with my municipality. I am writing this message warn anyone thinking of opening their accounts with Absa to think twice before they find themselves in the same predicament as me. They also don't have an option where you can load airtime without airtime. I am disgusted at the service I have received in a month of joining the bank.</p>

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Replies (1)
Absa
Absa's reply02 Aug 2016, 07:55
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd