Pathetic Service
<p>Yesterday at about 12H00 i went onto the absa app on my phone to buy airtime. Did the transaction - it showed that it was successfull. At 12:12 i received a text that the money was deducted from my account (R70). </p> <p>And well i still have not received the airtime !!</p> <p> </p> <p>To top all of this off - i called in this morning and i get cut off 3 times after explaining to the person what happened. I exclaimed that i need the airtime as soon as possible - he said that that wont happen - i told him that its freakin' rediculous and the line was cut !!</p> <p> </p> <p>The service is absolutely rediculous - quick to take money out of my account and that is pretty much that - it seems like that is all ABSA is good at because the rest of the service is non-existant !! </p> <p> </p> <p>I want my money back and then i will be closing my account with absa - cannot stand the poor service and the fact that they keep my own money from me !!!!!!!!!</p> <p> </p> <p>PATHETIC !!! </p> <p>I WANT THIS SORTED TODAY !!!</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
