Pathetic Service

<p> </p> <p>Received an email on 17 Jun 2016 where Fica documents and signatures was required. On the 28 June I tried on different device and Internet to access my account to transfer money. Even went to Ceres Absa branch for help. They also tried to help. After numerous attempts Absa Ceres phoned Absa Internet Banking to find out what the problem was.... no the account have been blocked by my Absa Relations Manager Mrs Danelle Smith from Newton Park Port Elizabeth.</p> <p>Came back from Europe on 27 Jun 2016. Was away for 2 months.</p> <p>I feel that Absa is treating their clients like children. They are more worried about Fica than service to their clients. Everytime I went to Absa they first required proof of address. How many times do they want these documents. The one hand at Absa don't know what the other hand is doing!!!</p> <p>On Tuesday the 5 July 2016 I instructed Mrs Danelle Smith trough Absa Humansdorp to close my account with immediate effect. It is now Friday and the account and the transfer of my money did not happened. Pathetic. This account is about 31 years old. I had enough of Absa bank's ignorance. </p>