Pathetic service

<p>After ettempting to close a personal load I had with ABSA months ago, with debit orders still going off my FNB account every month, I canceled the debit orders with FNB. Then I received a sms which I think is in extremely bad taste from ABSA reading: Absa: Our records reflect that you missed a payment on your Personal Loan Account. The payment is due <strong>immediately to avoid a bad credit record</strong>...</p> <p>Before thretening customers via sms, maby you should investigate your processes and make sure protocol has been followed!!! I'll be closing all my existing account today with Absa!</p>