Pathetic Service

<p>this happened about a month ago, my bank card had been ******.</p> <p> </p> <p>i then proceeded to call the customer care services to stop my card, pathetic service first of all.</p> <p> </p> <p>i had gone into the Florida Branch to find out what is the best way to close my account, the service as i got there was beyond pathetic, i had to wait to be assisted as the employess were on the phone, while i was being attended to they began making calls to their friends and keeping me on hold.</p> <p> </p> <p>when i requested to speak to the manager, she had given me attitude and very sarcastically attended to me.</p> <p> </p> <p>i had then said i needed to close my account as i was unhappy with ABSA for the past year.</p> <p> </p> <p>she has said i needed to pay for a new card in order to close the account, i had then asked why i neeeded to pay for the card if i was closing the account? she had then stated why i should consider to keep the account and she refused to assist in proceeding to close the account unless i had paid.</p> <p> </p> <p>unless you pay for something you will not need, they refuse to help.</p> <p> </p> <p>they just want money and their customer service is beyond pathetic.</p> <p> </p> <p> </p>