Pathetic service

On the 28th Aug 2023 I sent Activated by Absa an e-mail advising them of a recent accident that I was involved in and asked what will be required to log a claim. Made a follow up again on the 30th Aug 2023. Now I understand why most people cancel their policies coz their service is pathetic and this is not my 1st Hello Peter complaint I'm posting about them. Trust and believe that I am going to be shopping around for another insurance. The grass might not be greener on the other side, but ABSA is sure ain't watering theirs.