RM
Ramasela M
1 reviews | Active since Apr 2020
28 Apr 2020, 22:23
Pathetic Service
After so many years with Absa, I am not satisfied anymore. I have been getting R99 and R98 unauthorised debit order. Today it made me even more angry as I got those debit orders at the same time and the sad part is that every time I reverse those debit orders I get charged for something I know nothing about. In July 2019 R4000 was ****** from my account and yes I did get my money back but till date the bank didn't how my money was ******. I am so tired of this bank and even thinking of moving money to another bank.
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Absa's replyOfficial
29 Apr 2020, 09:22Dear Ramasela Magana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply29 Apr 2020, 09:22
Official
Dear Ramasela Magana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care