BC
BENJAMIN C
1 reviews | Active since Feb 2015
23 Feb 2026, 08:45
Pathetic service
I need to cancel my absa credit card, which i have not used as yet. I am in hospital for 12 weeks. After that I won't be able to walk for another 12 weeks. I was told I cannot cancel it as i don't have the absa app!!! Ridiculous guys do not take an absa credit card. Their service is pathetic!!!!
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Replies (2)
Absa's replyOfficial
23 Feb 2026, 12:28Dear Benjamin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's reply23 Feb 2026, 12:28
Official
Dear Benjamin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's replyOfficial
23 Feb 2026, 13:23Dear Benjamin Regarding complaint # C-***1 I have already sent the email. Kind regards,Group Customer CareVanessa Crowe
Absa's reply23 Feb 2026, 13:23
Official
Dear Benjamin Regarding complaint # C-***1 I have already sent the email. Kind regards,Group Customer CareVanessa Crowe