Pathetic service.

Absa home loans is a pathetic excuse of a division. Last Saturday I went to Absa in gezina and got told to call absa home loans to remove a hold on my home loan account to be able to access funds in the flexi account. Monday I went to the bank and phoned.I was told that the hold would be removed I'm 48 hours. I surpassed calling back right after 48 hours and called the third day...today. Now I get told it wasn't done.Nothing was lodged and again I have to wait on Absa to do their job.

This bank is good at assisting with home loans but come the nitty gritty they fail to give the service the should to their clients.Utter incompetence