Pathetic Service!

ABSA'S Service has declined . Im really thinkimg of leaving Absa for Standard bank who are way more efficient . In Jan my debit card was going to expire on the 31st .I wanted to order my card using the app as Im not well I am having problems with my bones and joints which is affecting my legs and walking . I called Absa to find out how much will it cost to have the card delivered to me and the guy said I will only have to pay courier fee and then gave me incorrect info and told me I would have to go into the bank to activate my card.I found out at a late date that you can activate the card using the Absa app or atm . I then proceeded to go to Pavilion Absa in pain and I limp and walk . When I got there only one person was working at Customer care desk.It was a long wait and I cant sit because I cant bend my leg because a bone broke off so I had to stand the whole time .Eventually I couldnt take my pain and I left without my card.I then email Absa using my app asking for help and they rep**** ONE week later . By now my card expired . I was then told that the card can be activated using the app or atm so I went back to the app but now theres no card showing or option to order new card because my card expired . I then email Absa back saying the option to order card is not there anymore please can I arrange to have it delivered and whoever responded didnt read properly and said i must click on card option despite me sayin it is now sayin no card because it expired.So then I called and I was told to call again on Mon . So again I called on Mon and logged a complaint Ref C ***5 and again asked to arrange for my card to be delivered to me and the lady said they would call me before the end of the day.It is WED!!!No one has called! I have no card how am I going to pay for my things? Something so simple yourl cant get right yet Standard Bank delivered my mums card the next day they were so eficient .If that guy gave me the correct info I wouldv had my card now.Yourl dont understand what its like to have health probs.I also needed Absa to call first to arrange for delivery so I can explain to them to let the courier know that loadshedding damaged my intercom and they would have to call me when at the gate to open fir them .Such simple things and Absa cant get it right!