PATHETIC SERVICE

All good and well answering so promptly, just a pity that as i too answered promptly on your email, I am now again waiting on further response...
Your email received at Mon, Jul 4 at 10:01 AM
My response sent at Mon, Jul 4 at 10:46 AM
The time now is Mon, Jul 4 12:22
I think an hour should have been sufficient to complete any investigation
The funds are available, the only thing left to do is close the account, easy as that, not?

The time now is 13:00 on Monday 2022-07-04
And still no further action from ABSA since their last response at 09:55, 3 hours later, and NOTHING!!!
So what does this mean - They post a reply so as to show 'We care, we reply within the hour'
Only just to not do anything after posting a reply, PATHETIC
I need this matter settled, and what does ABSA do, they drag their heals....
Absolutely PATHETIC, worst banking service in history, absolutely do not care about you as a client, you are just a number generating money for them.....

And you think an apology is enough.....
Pathetic service, I want this sorted ASAP
Your comment 'referred to our Debt Review Dept' proves what...
That you have done your part.... If this was me I would have taken ownership and driven this, following up with this Debt Review Dept and ensuring prompt and satisfactory action...
But no, you handed it over, so out of your hands, not your problem any more.....
****** well done, you've done your job, whoopy....
ABSA is quick to call up debt, even if the client is in dire straits
But when the client needs quick action, then you take your own sweet time
Using a lame excuse like 'we will revert in 14 working day' is just LAME, it lacks imagination
Get this issue sorted soonest, that is, if ABSA even knows how...
Seems like you people struggle with the smallest of issues...
This should have taken 5 minutes, everything is there, done and dusted
But no, ABSA can't even close an account even if the outstanding balance is 0
PATHETIC, absolutely PATHETIC......

And another hour later, and again there is a deathly silence, no comment, no return email, just nothing... Just like ABSA, all talk, no action..... What kind of circus are you guys running here, the kind where you just take my money and offer me NOTHING in return.... PATHETIC...

What kind of service is that, I want this settled soonest
The ONLY email you sent was to inform me that the matter was referred to the Debt Review Dept, and then another with the exact same message, copy and paste.... :-(
Is that ALL you can do, just pass the buck, 'cause that is all you are doing
And then I have to wait for 4days before this is actioned....
What a circus... What a pathetic circus....
You can not even handle a simple query like checking if the funds have been deposited and closing the account...
NOOOOO, you have to stretch it out, why I wonder, to accumulate more interest maybe, who would know....
But that is how you play the game, like rugby, we just pass on the problems and hope they disappear....
The way this country is run, passing the buck, NOBODY to take ownership...
PATHETIC, ABSOLUTELY PATHETIC!!!!!
But then you will just answer to another HelloPeter tomorrow, just driving down score even more, like you drive your clients into the ground....