MC
Monita C
1 reviews | Active since Mar 2013
15 Jan 2021, 10:47
Pathetic service
I am Mr B Carolissen, number ***. I need to receive the correct documents indicating all my payments made from 2012 towards this personal loan of ABSA which have been debited monthly, and I mean every month since 2012. What is my outstanding balance because you cant still be debiting my account! I want all my documentation emailed to *** immediately!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
15 Jan 2021, 12:34Dear Mr Carolissen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply15 Jan 2021, 12:34
Official
Dear Mr Carolissen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe