TP
Tumelo P

1 reviews | Active since Dec 2023

29 Apr 2024, 13:41

Pathetic service .

The tellers don't have sense of urgency only three tellers assisting a queue of over 20 clients while other tellers are just roaming around the branch chatting ... how can you service one client for over 15 minutes.

0
Replies (1)
Absa
Absa's reply29 Apr 2024, 14:48
Official
Dear Tumelo Papo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw