TB
Thinus B
1 reviews | Active since Oct 2010
17 Jul 2020, 11:57
Pathetic service
Your service is absolutely pathetic. Almost a week has past and still waiting for a settlement quote on my vehicle finance.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
17 Jul 2020, 12:10Dear Thinus, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply17 Jul 2020, 12:10
Official
Dear Thinus, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
TB
Thinus B's updateReviewer Update
21 Jul 2020, 12:35Thank you for your assistance Basani, much appreciated.
TB
Thinus B's update21 Jul 2020, 12:35
Reviewer Update
Thank you for your assistance Basani, much appreciated.
Absa's replyOfficial
22 Jul 2020, 09:49You are most welcome, Thinus.
Absa's reply22 Jul 2020, 09:49
Official
You are most welcome, Thinus.