Pathetic Service

From: Ziyaad Abrahams [Email Removed] <br> Sent: 06 January 2016 12:42 PM<br> To: [Email Removed]<br> <br> I have never received such pathetic service in my entire life from both your internet banking department as well as your general enquiries department on your telephone line (call centre). To be honest, I'm at a point where I honestly have NO idea why I even bank with Absa anymore. A few weeks ago I was at your Canal Walk branch and tried to increase my swiping limits which was eventually done and increased to 20k and as soon as I left, my card declined again. Back to the branch I went, stood in a line AGAIN only to find out that it can take up to 48 hours for the new limit to take effect. Fine... I left it at that only for me to try and swipe more than 5k a week or two ago and for the card to be declined yet again!<br> <br> Why is my limit not in place when it even shows as 20k online and according to your call centre as well?<br> <br> Secondly, my internet banking won't allow me to log in, only for your internet banking department to tell me that it is due to me not paying a R89.00 internet banking fee which gets debited monthly? On a SAVINGS account? R89.00??? Are you kidding me?<br>